The Visible Haus provides branding, design, content creation, marketing support, training, workshops and educational resources created to help small businesses improve their visibility, professionalism and online presence. While we strive to offer tools, guidance and strategies that support your growth, all services and materials are provided for general informational and creative purposes only.

Not Professional Advice

Our services are not a replacement for professional legal, financial, tax, or business consulting advice. Any decisions you make regarding your marketing, business operations or finances are entirely your responsibility. We encourage you to seek independent professional advice where needed.

Results & Expectations

Every business, brand and industry is unique. While we share best practices, strategies, templates, examples and past client experiences, we cannot guarantee specific outcomes such as sales, growth, engagement, follower increases or revenue improvements. By working with The Visible Haus, you acknowledge that you are responsible for implementing the strategies provided.

Your results depend on multiple factors including (but not limited to):

• your consistency
• the quality of your content
• your audience and industry
• your offer or service
• external market conditions

Client Responsibility for Accuracy

You are responsible for ensuring that all information, images, claims, and materials you provide are lawful, accurate and do not infringe on any copyright, privacy or intellectual property rights.

Design, Content & Marketing Usage

All templates, graphics, brand assets and content plans are provided as creative tools to support your business. How you choose to use, publish, distribute or implement them is entirely your responsibility. The Visible Haus is not liable for the outcomes of any branding, messaging, marketing materials, or posted content.

Creative Subjectivity

Design and branding work is inherently creative and subjective. We will always work to meet your expectations within the agreed revision limits.

Technology & Service Interruptions

We do our best to ensure smooth communication and timely delivery of services.

However, interruptions may occur due to:

• internet & power issues
• platform outages (Canva, Meta, Zoom, Google, etc.)
• software bugs or updates
• email or device failures
• If disruptions occur, we will communicate promptly and work to resolve them as quickly as possible.

Availability & Timeline Adjustments

We reserve the right to adjust timelines in cases of illness, emergencies or other unforeseen circumstances. Clients will always be informed at least 24hours before or in case of an unforeseen emergency, evidence will be provided should delays occur.

Third-Party Tools & External Links

Our website, programmes and materials may reference or link to tools such as Canva, Meta Business Suite, Google Analytics, AI platforms,  plugins or external websites. These third-party platforms operate independently. We are not responsible for their content, performance, security or practices. Any recommendation is based on experience — not affiliation, unless clearly stated.

Intellectual Property

Custom brand assets created specifically for you — including your logo, colour palette, typography, and branded design templates — become your property upon full payment. You may use these freely across your business.

All other materials provided by The Visible Haus, including digital products, bonus materials, templates, guides, content frameworks, AI prompts, and training resources, remain the intellectual property of The Visible Haus. These materials are for your personal business use only and may not be resold, redistributed, or used for client work without written permission.

Limitation of Liability

To the fullest extent permitted by law, The Visible Haus is not liable for any direct, indirect or consequential damages, losses or business interruptions arising from the use or inability to use our services, materials, or resources.

Agreement

By booking a service, purchasing a package or accessing materials from The Visible Haus, you acknowledge that you have read, understood and agreed to this disclaimer.